Privacy Policy
Last updated: [7/10/2025]
This Privacy Policy explains how Housetop ltd . Registration No. 14548425 ("we", "our", or "us"), acting as a distributor on the Bokun platform, collects, uses, and protects the personal information of customers and website visitors.
1. Information We Collect
We may collect the following types of information:
- Personal details (full name, email address, phone number, billing address).
- Booking details (tour or activity information, travel dates, group size).
- Payment information (processed securely via Bokun’s payment providers; we do not store credit card details).
- Communication records (emails, messages, customer service requests).
2. How We Use Your Information
We use your information to:
- Process and confirm your bookings.
- Communicate with you regarding your reservations.
- Provide customer support.
- Comply with legal obligations.
- Improve our services.
3. Sharing of Information
We may share your information with:
- Bokun (as our booking platform provider).
- Tour operators and service providers involved in your booking.
- Payment processors and financial institutions.
- Authorities when required by law.
We do not sell or rent your personal data to third parties.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.
5. Data Retention
We will retain your personal information only as long as necessary to fulfill the purposes set out in this Privacy Policy, unless a longer retention period is required by law.
6. Your Rights
You have the right to:
- Access your personal information.
- Request correction of inaccurate data.
- Request deletion of your personal information, subject to legal requirements.
- Withdraw consent for data processing (where applicable).
To exercise your rights, please contact us info@flinkline.com
7. Cookies
If our website uses cookies, they may be used to improve user experience and analyze website performance. You can manage cookie preferences in your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at: Flinkline 128 City Road ,LONDON