Terms and Conditions

1. Booking and Payment

  • All bookings must be made through the Bokun platform.
  • Full payment (or deposit, if applicable) is required at the time of booking unless otherwise stated.
  • Your booking is confirmed once you receive a confirmation email.

2. Prices

  • All prices are listed in [currency] and include applicable taxes, unless otherwise stated.
  • We reserve the right to adjust prices at any time before a booking is confirmed.

3. Cancellations and Refunds

  • Cancellation policies vary depending on the specific tour or activity. The applicable policy will be displayed during the booking process.
  • Refunds will be processed according to the cancellation policy.
  • No refunds will be issued for no-shows or unused portions of a booking.

4. Changes to Bookings

  • Requests to change a booking (such as date, time, or number of participants) are subject to availability and may incur additional fees.
  • We will do our best to accommodate changes but cannot guarantee availability.

5. Responsibilities of Customers

  • Customers are responsible for providing accurate information at the time of booking.
  • You must comply with the instructions of tour operators, guides, and service providers.
  • You are responsible for ensuring that you meet any travel requirements (e.g., visas, health documents, insurance).

6. Our Role as a Reseller

  • We act as an intermediary between customers and tour/activity providers.
  • We are not responsible for the acts, omissions, or services provided by third-party operators.
  • Liability for the provision of services lies with the respective service provider.

7. Liability

  • To the maximum extent permitted by law, we are not liable for any injury, loss, damage, accident, delay, or expense arising from your participation in a booked activity.
  • Customers participate in all tours and activities at their own risk.

8. Force Majeure

We are not responsible for cancellations, delays, or changes caused by events beyond our reasonable control (such as natural disasters, strikes, or government restrictions).

9. Governing Law

These Terms are governed by the laws of UK Any disputes will be subject to the exclusive jurisdiction of the courts of UK

10. Contact Us

If you have any questions regarding these Terms, please contact us at: Flinkline 128 City Road, London info@flinkline.com